What is PBA?
PBA is a Packaged Bank Account that was opened as a new account or as an upgrade to an existing, free of charge bank account.
The main feature of PBA are additional benefits such as travel insurance, phone insurance breakdown cover or VIP treatment at airports.
Who got PBA?
Millions of PBA account has been opened in UK. Many of the clients with packaged bank account were not informed or did not even know they were paying for the account. The additional benefits were not fully explained, the clients were not informed how to use the insurance or what the insurance actually covers.
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